Food Stamp Program Down in 15 States Including Illinois

12 Oct




A spokesperson for Xerox corporation has confirmed that a system wide outage has affected electronic benefit transactions in 15 states includling Illinois, Michigan and Ohio. Xerox manages the electronic benefits card for the SNAP programs in these states and began experiencing outages at 10 am central time this morning. Xerox company officials stated:

“While the system is now up and running, beneficiaries in the 17 affected states continue to experience connectivity issues to access their benefits. Technical staff is addressing the issue and expect the system to be restored soon. Beneficiaries requiring access to their benefits can work with their local retailers who can activate an emergency voucher system where available. We appreciate our clients’ patience while we work through this outage as quickly as possible.”

Shoppers throughout the country were unable to complete purchases without notice.  Indiana is not affected by the outage.


One Response to “Food Stamp Program Down in 15 States Including Illinois”


  1. Wal-Mart Looted? Employees Report “Black Friday” Crowds After EBT Glitch | The Northwest Indiana Gazette - October 14, 2013

    […] Related story: EBT System Down in At Least 15 States […]

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